LOCAL SELF GOVERNMENT DEPARTMENT

How to Reach the Portal?

Features for Citizens

This application has been developed for the ease of local citizens to lodge their grievances to the government and keep a track of the processing of the grievances. A number of features are provided for the citizens:

-        Register as a citizen on the portal and create a user profile.

-        Lodge grievances regarding public, private or service matters.

-        Send Reminders to the department regarding a grievance already registered.

-        Send feedback/suggestions for the improvement of the grievance redressal system.

-        Track the status of the grievances registered by the user.

-        Download the format of the Application form both in Hindi and English language if he wishes to submit the grievance directly to the office.

-        View the announcements made by the department.

-        Get complete information regarding the project and get contact details for the office.