Features for Citizens
This application has been developed for the ease of local citizens to lodge their grievances to the government and keep a track of the processing of the grievances. A number of features are provided for the citizens:
- Register as a citizen on the portal and create a user profile.
- Lodge grievances regarding public, private or service matters.
- Send Reminders to the department regarding a grievance already registered.
- Send feedback/suggestions for the improvement of the grievance redressal system.
- Track the status of the grievances registered by the user.
- Download the format of the Application form both in Hindi and English language if he wishes to submit the grievance directly to the office.
- View the announcements made by the department.
- Get complete information regarding the project and get contact details for the office.